Recent Updates for Administration
What is Changing at Equitable?
Withdrawal requests
We have allowed our clients to request cash withdrawals by telephone and email for up to $5000, without the need for the policyowner's signature.
In order to reduce risk to our customers, we will be changing this practice effective August 31, 2011. The policyowner(s) signature will be required for all withdrawals, regardless of the amount being requested.
Preferred Term Insurance Riders
The 10 and 20 Year Renewable and Convertible Preferred Term Insurance Riders can be added at issue or after issue, to any Universal Life or existing Term Life plan, or at issue to any Critical Illness plan sold by the Company, subject to underwriting approval. The term insurance riders can be added to the base life, or to additional lives if available.
To make the process as smooth as possible, please take a moment to review the following:
- Transition rules for adding a term rider to an existing UL or CI policy
- Admin Rules and Guidelines for Preferred Term Insurance Riders
Updated Policy Documentation and Loan / Premium History Forms
As part of our continous effort to improve our customer service and to comply with industry standards, we have updated forms regarding Policy Documentation and History Requests:
| Form Number | Form Name |
|---|---|
| 42 | Request for Policy Documentation |
| 46 | Policy Loan or Premium History Request (NEW) |
When will the revised and new form be available?
Available online on Equinet by April 1, 2010.
How does this impact you?
Requests will not be completed without required payment. Please see bottom of form.
Advisor may sign for request (provided fee is attached)
Questions?
Contact Customer Service 1-800-668-4095
