We’re working hard to maintain our Individual service standards

We’re working hard to maintain our Individual service standards As the situation related to COVID-19 continues to evolve, the safety and well-being of our employees, business partners and the community are top of mind. Equitable Life is working hard to respond quickly to address evolving situations.
 
Staff are working hard to maintain our service standards and appreciate your understanding and patience if it takes a little longer to address your needs. Many questions can be resolved quickly and easily by using the tools within EquiNet and will reduce the volumes that are impacting call centre wait times. Here are few EquiNet quick tips and FAQs.

To skip the line, use EquiNet!
                     Toll Free: 1-800-668-4095, Fax: 519-883-7422
                 Agents in the East: eastern-service@equitable.ca
                 Agents in the West: western-service@equitable.ca Equitable Life will continue to monitor the situation and implement strategies that will allow us to honour our commitments to our customers and advisors.
Check out the COVID-19 page on EquiNet®.  Your source for news related to COVID-19 and your business.