Electronic Signature UpdateWe are making some changes to our eDelivery process to ensure we can collect all eSignatures for the electronic delivery of policies. This will be implemented in a phased approach.
As of October 3rd, we started sending emails asking for additional information that is not currently requested during the application process. This includes name and email addresses where appropriate for Insureds, Joint Owners, Signing officers, Parents and Legal Guardians.
As of October 17, as you complete your EZcomplete application, it will automatically request the additional email addresses within the system. Early in the new year documents applicable to an insured, signing authority, etc., will need to be e-signed by the applicable party(ies). We are starting to collect these missing email addresses earlier to avoid delays associated with issuing policies.
Please contact your Regional Sales Manager if you have any questions.