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1. Insights from a pandemic: STD claims during COVID-19

   The spread of COVID-19 has had a significant impact on short-term disability (STD) claims. We’re providing an update on what we’ve seen so far in terms of STD experience on our block.

   Claim volumes

   Initially, as COVID-19 started to spread, STD claims ramped up quickly as plan members tested positive for or developed symptoms associated with the virus and were unable to work. Overall, we saw a 34% increase in the volume of claims on our block in Q1, compared with the first quarter of 2019, primarily due to COVID-19-related claims.

   Since then, we’ve seen the number of COVID-19-related STD claims slow. Claims levelled off to a 21% year-over-year increase by the end of May. We haven’t seen any meaningful increase in STD claims related to mental health.

   Most of the COVID-19-related STD claims so far have been in the manufacturing, retail and healthcare and social assistance sectors where physical distancing can be challenging.

   Somewhat surprisingly, Alberta had for the largest share of STD claims on our block, accounting for 40% of claims, followed by BC with 28% and Ontario with 21%.

   Claim durations

   While STD claim volumes have increased, we’ve seen a notable decrease in claim durations so far this year. As of the end of May, 59% of closed claims resolved in the first two weeks, compared with only 20% the previous year. This is expected given the nature of COVID-19 and that, for most people, symptoms dissipate within about two weeks./p>

   Of the STD claims we’ve approved, approximately 25% were paid for the full 14 days. In most cases, this meant the plan member had tested positive for COVID-19.The remaining 75% of paid claims were paid based on the elimination period in the contract, with the most common elimination period of 7 days accounting for 35% of paid claims.

   We will continue to provide timely updates on any development/p>

2. This year’s RSP contribution deadline is March 1, 2023

   
   The RSP deadline is fast approaching so whether you are using paper or EZtransact™ here are some important things to remember.
   
   Issuing New Policy with EZcomplete^®

   • All online applications must be digitally signed and submitted and have a date stamp no later than March 1, 2023.

   
   Issuing New Policy using Paper Application

   • For contributions to qualify for the first 60 days, all paperwork must be completed and signed by March 1, 2023. Equitable Life must receive all paperwork by March 7, 2023.

   
   
   Deposits to Existing Policy

   • Advisors can setup a one-time or recurring deposit or edit an existing pre-authorized debit already in place using EZtransact. Online deposits must be made and have a date stamp by March 1, 2023, to qualify for a 2022 tax receipt. 

     • New to EZtransact? Try our EZtransact Practice Site to see how EZ it is to use.

   • Clients can make online deposits to Equitable Life^® through their financial institution’s online banking service. Online deposits must be made and have a date stamp by March 1, 2023, to qualify for a 2022 tax receipt. 

   • Clients can also make a new deposit to an existing policy by cheque. The cheque must be dated and signed by March 1, 2023. Equitable Life must receive the cheque no later than March 7, 2023.

   
   If online banking is being used to fund the policy – either topping up an existing policy or opening a new policy – the online banking transaction must be completed by March 1, 2023, to receive a 2022 tax receipt.
   
   
   Please note that cheques and other paperwork cannot be backdated.  They must be completed and signed by March 1, 2023, to qualify for a 2023 tax receipt.
   
   
   Don’t forget about the Equitable Life RSP Grow Your Future Contest. We hope you have a great RSP season! 
   
   ® denotes a trademark of The Equitable Life Insurance Company of Canada.

3. About
4. Equitable Insights: EZcomplete Makes Submission to Commission Easy

   Welcome to the fourth video in our Equitable Insights series. “EZcomplete Makes Submission to Commission Easy” features Chris Marrese, Individual Operations Vice-President, Equitable Life. 

   View the video on YouTube or Vimeo

5. Equitable Insights: Our Large Case Experts

   Welcome to the fifth video in our Equitable Insights series. “Our Large Case Experts” features Scott Morrow, Individual Insurance Sales Vice President, MGA East, Equitable Life.

   View the video on YouTube or Vimeo

6. Equitable Insights: Our Underwriting Team is here for you

   Welcome to the sixth video in our Equitable Insights series. “Our Underwriting Team is here for you” features Shamir Jamal, Assistant Vice President Underwriting

   View the video on YouTube or Vimeo

7. Equitable Insights: Supporting the Health of Canadians

   Welcome to the seventh video in our Equitable Insights series. "Supporting the Health of Canadians" features Donna Carbell, Senior Vice President, Individual Insurance. 

   View the video on YouTube or Vimeo

8. Equitable Life’s Participating Account reaches $1 billion in assets We are thrilled to announce that we’ve recently reached a milestone!
    
   Our PAR account has surpassed $1 billion in assets. This is something we’re very proud of and we ultimately view as a sign of confidence from you and our clients.
    
   Thanks for your continued support. 
    
9. Ride the wave this RSP season with Equitable Life

   
   You can't stop the RSP wave. But you can ride it. Ride the wave this RSP season with tools that make it easy to complete applications and deposits online - only from Equitable Life.
   
   Learn more.

    
    
10. The right tools to seize the RSP Season

    
    Fast. Easy. Accurate. With the EZ Suite of services from Equitable Life^®, you won’t just get on top of the wave this RSP season, you’ll enjoy the ride.
    
    Learn more.