New Business & Underwriting

When a new application is received in the Underwriting Department, the Underwriter does an initial review of the application and other pertinent documents in the file.

The Underwriter reviews the following information:

• existing files,
• medical information bureau (MIB),
• the policy ownership,
• insured’s Canadian status,
• plan information,
• beneficiary details,
• financial details,
• personal history, and
• medical history

If additional information is outstanding, it is requested, and the file is put to a pending queue until the information is provided. Additional information can include:

• emails,
• supporting documentation,
• paramedical reports,
• lab reports,
• attending physician statements (APS),
• motor vehicle reports (MVR), and
• inspection reports (IR)

Once all information is received, the Underwriter will make a final assessment and, if necessary, may seek reinsurance support.