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1. [pdf] Business Information Form
2. Digital Payment Options for Your Client’s First and Subsequent Annual Payments for Individual Life a This article has been updated to reflect changes to the Pre-Authorized Debit (PAD) for new business annual premiums – see below #2.
   
   To enhance the ease of doing business with Equitable Life, we have added some additional payment methods to help your clients make their first and subsequent annual premium payments easily.
    
   Three digital payment options for annual premium payments:
   
      1. Online bill payment - Your client can pay their annual premium easily and quickly by using the online bill payment option through their financial institution. On your client’s banking website, they must set up “EQUITABLE LIFE-INDIVIDUAL LIFE & CI” as a “PAYEE”. Use the 9 (or 7) digit policy number as the “account number” then pay this new “bill”. This is the preferred option for annual payments.  
   
      2. Pre-Authorized Debit (PAD) - For policies where annual premiums are $2,500 or greater, your client now has the additional option of an annual PAD payment. Your client needs to provide a signed PAD authorization form, or a signed letter of direction that indicates they have read and agree to the terms of the PAD. This is a one-time authorization and needs to be repeated for subsequent annual payments.  
   
      3. Electronic Funds Transfer (EFT) or Wire Transfer - If online bill payment or a one-time PAD will not meet your client’s needs, such as when transferring funds from another financial institution or business to Equitable Life, and the annual premiums are $20,000 or greater, then an EFT is now an option that is available. A wire transfer is available on an exception basis only and is subject to approval.  
   
   Please contact your Regional Sales Team or customer service team for further questions.
    
3. Make It EZ2 EZtransact Contest – Twice As Nice!

   
   The Make-It-EZ EZtransact^TM contest is back by popular demand! This time we are making it twice as nice with one $200 winner each week, and a Grand Prize winner of $2000 at the end of the contest! Just in time for your busy RSP season, EZtransact, makes managing your client’s policies quick and convenient.
   
   Every EZtransact online transaction submitted between January 24 and April 1, 2022 gives you the chance to WIN! Eligible non-winning Entries will be carried forward to subsequent Draw Dates. So the sooner you start using EZtransact, the more chances you have to win! First draw will be on January 31, 2022.
   
   Click here for to start using EZtransact today.
   
   New to EZtransact? Click here to try our new EZtransact Sandbox practice site. 

   “Make It EZ²” EZtransact^TM Contest: No purchase necessary. Contest period January 24, 2022 to April 1, 2022. Eleven prizes to be awarded, for a total value of $4,000 CAD. Ten weekly prize draws, each for one prize of $200 CAD, to be held every Monday from January 31, 2022 to April 4, 2022. One Grand Prize draw, for one prize of $2,000 CAD, to be held on April 4, 2022. Correct answer to mathematical skill testing question required to win. Open to legal residents of Canada of the age of majority. Eligible non-winning Entries will be carried forward to subsequent Entry Periods and will be eligible on subsequent Draw Dates. Maximum one weekly draw prize per person. Odds of winning depend on number of eligible Entries received during the Contest Period. Click here to see full contest rules, including no purchase method of entry.

4. January 2026 eNews

   In this issue:

   Meet the next generation of myFlex Benefits® for small business
   Coming soon: A consistent login experience for Equitable Client Access® and EquitableHealth.ca®
   QDIPC updates terms and conditions for 2026*

   *We will share this content with your clients.

    

   Meet the next generation of myFlex Benefits® for small business

   
   Discover the newly enhanced myFlex Benefits®— Equitable’s game-changing solution for small businesses that now includes more flexible, affordable coverage options shaped by advisor feedback.

    

   Join our virtual session to see how myFlex Benefits can help your clients grow and thrive.
   
    

   Webinar: How to grow your block with flexible solutions
   Tuesday, Feb. 3 | 10–11 a.m. PT / 1–2 p.m. ET
   Register here

    

   The session will be held in English only.

    

   Coming soon: A consistent login experience for Equitable Client Access and EquitableHealth.ca

    

   Starting this month, users logging in to Equitable Client Access®, the secure website for our Individual Insurance and Wealth clients, will need to enter their email address instead of a username. This change will make the Client Access login experience easier and even more secure.

    

   Streamlining the login experience for group benefits clients

    

   When this change takes effect, clients who use the same email address to log into Client Access and EquitableHealth.ca will use one password for both sites.

    

   If a client updates their password on one site, the password for the other site will also automatically update—so they’ll always use the same credentials for both platforms.
    

   Clients who can’t remember the email address we have on file can click ‘Forgot email’ on the Client Access login page.

    

   For added security, a client logging into Client Access may be prompted to enter a one-time code that’s sent to them via email before they can log in.

    

   We will inform clients who have Client Access and EquitableHealth.ca accounts about these changes via email.

    

   Safer, simpler account access

    

   Logging in doesn’t need to include a password. Clients can save time logging in to Client Access and EquitableHealth.ca by creating a passkey.

    

   Passkeys use a person’s face or fingerprint to quickly authenticate their identity – adding an extra layer of protection to their account and eliminating the need to enter a password. And by logging in to the Client Access site with a passkey, clients won’t be asked to enter a one-time code.

    

   Creating a passkey is easy. The following video shows group benefits clients how to create a passkey to log in to EquitableHealth.ca.

    

   Clients who use the same email address to log into Client Access and EquitableHealth.ca will be able to use the same passkey to access both sites. If someone has registered for both sites with different email addresses, they’ll need to create separate passkeys.

    

    

   QDIPC updates terms and conditions for 2026

    

   Every year, the Quebec Drug Insurance Pooling Corporation (QDIPC) reviews the terms and conditions for the high-cost pooling system in the province. Based on its latest review, QDIPC is revising its pooling levels and fees for 2026 to reflect trends in the volume of claims submitted to the pool, particularly catastrophic claims. We will apply the new pooling levels and fees to future renewal calculations that involve Quebec plan members.

    

   Please note: QDIPC plans to redefine its group sizes in 2027. For more information on how group sizes will change in 2027, visit QDIPC's Terms and Conditions of Pooling.
   
   
   If you have any questions, please contact your Group Account Executive.

5. Sales Strategies
6. [pdf] Your guide to Coverage2go
7. EZcomplete now displays Critical Illness insurance premiums We have exciting news about EquiLiving^® Critical Illness EZcomplete® applications. Effective April 22, 2023, EZcomplete will calculate and display critical illness insurance premiums automatically! This will save you time during the application process.
   
   EZcomplete will calculate and show both the yearly and monthly premium amounts as you complete the application – this is similar to other Equitable Life insurance products. This means you do not need to run a separate illustration to determine and input the premium amount into EZcomplete anymore.
   
   To learn more about Critical Illness, the Equitable way, visit our Critical Illness page on EquiNet or contact your local wholesaler.
    
   
    
   ^® and ^TM denote trademarks of The Equitable Life Insurance Company of Canada.
    
8. A message from Cam Crosbie, EVP, Savings and Retirement, Equitable Life

   The first half of 2023 has been an exciting and busy year for us at Equitable Life^®.  
   
   In this short video, I share with you some of the things we’ve done to show our commitment to you and some of the great things we’ve got planned for the remainder of the year.   
   
   I want to thank you again for your continued support and trust in us. We value our partnership and are always working hard to make things better. 
   
   
   
   
   Please take a few minutes to watch the video.  

   
   
   Thank you, 
    
   Cam Crosbie, Executive Vice-President, Savings and Retirement Division 
   Equitable Life of Canada 
   
   Posted: July 6, 2023
   
   ® denotes a trademark of The Equitable Life Insurance Company of Canada.