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  1. 2022 Holiday Hours The Holiday season brings thoughts of gratitude, and there is no better time to express our thanks and sincere appreciation for your dedication and commitment to Equitable Life.
     
    Thank you for your support this past year and for trusting Equitable Life with your Individual Insurance and Savings & Retirement business. Happy Holidays!

    Customer Service Holiday Hours
    • Friday, December 23, 2022 - 8:30 a.m. – 7:30p.m. ET
    • Monday, December 26, 2022 – CLOSED
    • Tuesday, December 27, 2022 – CLOSED
    • December 28, 29 and 30, 2022 - 8:30 a.m. – 7:30 p.m. ET
    Individual Insurance
    • We will continue to process business as usual on all regular business days up to year end.
    Savings & Retirement
    • To settle on December 23, 2022, the transaction must be received that day by 11:00 a.m. ET
    • To settle on December 30, 2022, the transaction must be received that day by 11:00 a.m. ET
    Please note that all requirements must be received in Head Office by the above dates to guarantee settlement for year end.
  2. Change to the Equitable Life Active Balanced Income Fund effective July 1, 2025 We’re making a small change to the Equitable Life Active Balanced Income Fund. The fund’s investment split was previously 50/50 between stocks (equities) and bonds (fixed income). As of July 1, the split changed to 40% stocks and 60% bonds.

    Clients invested in the Equitable Life Active Balanced Income Fund will be notified of this change via their statement.

    Why this change matters:
    This change ensures the three Equitable Life Active Balanced funds are better differentiated from each other, covering a wider range of client needs.
    Fund Name Before July 1
    Equities / Fixed Income
    On and after July 1
    Equities / Fixed Income
    Equitable Life Active Balanced Income Fund 50/50 40/60
    Equitable Life Active Balanced Fund 55/45 No change
    Equitable Life Active Balanced Growth Fund 70/30 No change

    The funds’ risk levels and investment categories remain the same.

     If you have any questions, feel free to reach out to your Director, Investment Sales.

    Date posted: July 28, 2025
  3. New and improved online calculators

    Individual Wealth is excited to announce the launch of eight refreshed and enhanced online calculators! These tools are designed to help advisors and clients make more informed and accurate financial decisions.

    Why the change?
    We have switched vendors to Ativa Interactive, a Canadian company with 30 years of experience in financial services. Their tools are more reliable and easier to use, offering a better advisor and client experience. Ativa Interactive has a robust portfolio of calculators available, giving us the opportunity to expand our offerings in future.


    What’s available?
    We kept the calculators you use most and added two new ones based on your feedback.


    Popular calculators being refreshed:
    •    Will the money last calculator
    •    Savings Growth Calculator
    •    TFSA vs taxable investment calculator
    •    Retirement Projection Calculator
    •    Become a millionaire calculator
    •    RRIF Payment Calculator

    New additions:
    •    GIA laddering calculator
    •    First home savings account calculator

    These calculators are live and ready to support client conversations.

    Questions?
    If you have any questions or need support, please reach out to your Director, Investment Sales.

    Date posted: August 28, 2025
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  6. [pdf] Equitable Investor Profile Questionnaire
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