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2. Investment loans
3. April 2026 eNews

   In this issue:

   Coming soon: Enhancements to Equitable EZBenefits plans for small business

   Register now: Free webinar connects nutrition and employee health

   Reminder: One-time passcodes will be added to our login experience*

   Service-related survey will go to clients in May*

    

   *Indicates content we will share with your clients.
   
    

   Coming soon: Enhancements to Equitable EZBenefits plans for small business

    

   Equitable EZBenefits® was created to provide a better benefits experience for small businesses in Canada. With a range of plan designs to fit the needs and budgets of companies with 2-25 employees, this unique solution is affordable, sustainable and easy to manage.

    

   Now, we’re enhancing EZBenefits to deliver even greater value for more small businesses.

    

   Overview of enhancements

    

   We’re making the following updates:

   • Dental coverage for new Bronze plans: Basic dental coverage will be available for Bronze-level EZBenefits plans. Coverage will be 70% with a $750/year maximum, 12-month recall and six scaling units.

   • Definition of earnings for long-term disability (LTD) coverage: Earnings for LTD coverage will include bonuses and commissions, to reflect common small business pay structures.

   • Part-time eligibility for Saskatchewan employers: For Saskatchewan-based employers with 10 or more employees, the definition of part-time employment will shift to 15 hours per week to match the province’s definition.

    

   These enhancements will be included in new EZBenefits plans with effective dates of June 1, 2026, or later.

    

   In-force EZBenefits clients can also access these enhancements starting June 1, 2026, by requesting a plan amendment.

    

   You may wish to discuss these enhancements with your EZBenefits clients so they can make the best decisions for their plans.

    

   An “EZ” solution for you

    

   EZBenefits is also designed with advisors’ needs in mind. By providing fast quotes, a streamlined implementation process and an advisor concierge service, we’ve reduced your administrative burden and made supporting your small business clients easier.

    

   To learn about EZBenefits or the upcoming enhancements, please contact your Group Account Executive.

   
   Register now: Free webinar connects nutrition and employee health

   
   Plan to attend this special virtual session where Dr. Jeffrey Alfonsi, Chief Medical Officer and Co-Founder of RxFood, will share research that links overall health and nutrition.

    

   Poor nutrition is often connected to chronic disease. And chronic disease is heavily affecting the Canadian workforce—impacting productivity, driving up incidence of disability among employees and health benefits costs for employers.
    

   During his presentation, Dr. Alfonsi will underscore the difference healthy eating can make in several areas, including:

   • Chronic disease management and prevention

   • Early return to work from disability leave

   • GLP-1 agonist need and usage rates

   • Mental health and wellness

      

   You’ll also learn how employers can make good nutrition more accessible to employees and support their holistic health.

   
   Nutrition matters

   The powerful connection between diet and employee health

   When: Thursday, May 21, 2026,
   10 a.m. PT/1 p.m. ET

   Where: Online (register here)

   The webinar will be presented in English only. CE credits will be available.

    

   Reminder: One-time passcodes will be added to our login experience

    

   Soon, you may need to complete a new security step when you log in to your account on EquitableHealth.ca^® and the Equitable EZClaim^® mobile app. Anyone who logs in with an email address and password may be required to enter a one-time passcode that’s provided via email.

    

   By adding this form of multi-factor authentication (MFA) to the login process, we’re further enhancing our digital security and helping safeguard your account access and our clients’ personal data.

    

   Skip the one-time passcode. Create a passkey.

    

   However, you won’t need to enter a one-time passcode if you create a passkey to log in. Passkeys are another form of MFA. They are safe and provide a quicker, easier, secure way to access your account, using either biometrics – your face or fingerprint – or a PIN authenticator to confirm your identity.

    

   Learn more about passkeys. You’ll see how easy it is to set up on your mobile device or computer. Please reach out to your Group Account Executive if you have any questions.

    

   Service-related survey will go to clients in May

    

   At Equitable, we’re committed to providing clients and plan members industry-leading service. And we’re continually looking for ways to improve.

    

   On May 11, we’ll invite clients to complete a survey to help us understand where we’re delivering exceptional service, and how we can better meet their needs and those of their plan members. Their feedback will be kept confidential. However, we may follow up with some clients to address any concerns they identify.

    

   Every client who completes the survey will be entered into a random draw for a chance to win one of three pre-paid $200 gift cards. Clients will have through May 25 to complete the questionnaire for a chance to win a gift card.

4. Digital Payment Options for Your Client’s First and Subsequent Annual Payments for Individual Life a This article has been updated to reflect changes to the Pre-Authorized Debit (PAD) for new business annual premiums – see below #2.
   
   To enhance the ease of doing business with Equitable Life, we have added some additional payment methods to help your clients make their first and subsequent annual premium payments easily.
    
   Three digital payment options for annual premium payments:
   
      1. Online bill payment - Your client can pay their annual premium easily and quickly by using the online bill payment option through their financial institution. On your client’s banking website, they must set up “EQUITABLE LIFE-INDIVIDUAL LIFE & CI” as a “PAYEE”. Use the 9 (or 7) digit policy number as the “account number” then pay this new “bill”. This is the preferred option for annual payments.  
   
      2. Pre-Authorized Debit (PAD) - For policies where annual premiums are $2,500 or greater, your client now has the additional option of an annual PAD payment. Your client needs to provide a signed PAD authorization form, or a signed letter of direction that indicates they have read and agree to the terms of the PAD. This is a one-time authorization and needs to be repeated for subsequent annual payments.  
   
      3. Electronic Funds Transfer (EFT) or Wire Transfer - If online bill payment or a one-time PAD will not meet your client’s needs, such as when transferring funds from another financial institution or business to Equitable Life, and the annual premiums are $20,000 or greater, then an EFT is now an option that is available. A wire transfer is available on an exception basis only and is subject to approval.  
   
   Please contact your Regional Sales Team or customer service team for further questions.
    
5. [pdf] Do you know Dakari and Ash
6. Product at a glance
7. COVID-19 Group Benefits FAQ
8. Show term and critical illness illustrations with ratings

   
   Rating options are now available in term and critical illness web illustrations. When you add a rating, the premium changes so clients can see the difference. This makes it easier to compare options and set expectations early.
   
   What’s new
   You can apply ratings to your term and critical illness web illustrations. When you choose a rating, the illustration and report update right away with the new premium.
   
   Benefits
      • Clear side‑by‑side comparisons
      • Illustrated options better fit client’s needs
      • Talk about options with more confidence
   
   How to use the rating feature
     1. In the web illustration, go to Personal Information.
     2. Select the Ratings checkbox.
        • This option also appears when adding a term rider or critical illness rider.
   
     3. Choose the rating type you want to illustrate:
        • Permanent amount (term)
        • Permanent percentage (term and critical illness)
        • Temporary amount (term)
   Once applied, the premium updates automatically and appears in the illustration report.
   
   Important to know
      • Illustrated ratings are for comparison purposes only.
      • When you submit an application, the system removes the illustrated rating.
      • The final rating is determined through underwriting.
   
   Improving your experience with more digital enhancements
   We’re always working to improve the web illustration experience based on your valued feedback.
   Here are some improvements you've asked for:
      • A confirmation box appears showing the rider selected is included in the illustration report.
      • When you’re signed into EquiNet your name and advisor code are included at the bottom of the illustration report.
   New design updates to the illustration reports now make it easier for you and clients to review. Use these clear and refreshed illustrations to help clients get the protection that best meets their needs.
   
   Questions
   Contact your Equitable wholesaler. For specific case support be sure to include:
      • the client name (if applicable);
      • the product (term or CI);
      • screenshot of the illustration settings.

9. Case Studies
10. [pdf] Activate your group benefits account