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Faster claims processing on Equitable EZClaim Mobile
Equitable Life now provides real-time processing of massage therapy, physiotherapy and chiropractor claims submitted via the EZClaim® Mobile app.
That means plan members will be able to find out the status of their claim almost instantaneously. And, for approved claims, they will receive payment even sooner – often in as little as 24 hours.
Equitable Life plan members can submit all types of health and dental claims via EZClaim Mobile, including co-ordination of benefits and Health Care Spending Account claims. Currently, 43% of all claims are submitted through the user-friendly app.
“We know plan members love the speed and convenience of EZClaim Mobile,” says Norma Crouse, Assistant Vice-President of Claims and Administration at Equitable Life. “With these enhancements, some claims submitted through the app will be processed and paid even faster.”
We’re also adding biometric login functionality to allow plan members to sign in to the app using their face or fingerprint. And we’ve redesigned our landing page on the mobile app to make it easier for plan members to navigate the various features of the app.
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EZcomplete Non-Face-to-Face enhancement
An EZ way to conduct your out-of-town businessYou asked for it, we built it: a solution for your non face-to-face business. EZcomplete® allows you to conduct your non face-to-face business easily and quickly with your clients providing their signature remotely on their own device.
How does it work?
EZcomplete walks you through the electronic signature process. EZcomplete allows your clients to sign remotely using their own device for non-face-to-face applications. You only need to enter their email address and provide them with a secret passcode to securely access the documents to review and sign.
Just another reason to do business with Equitable Life®
EZcomplete makes it easy to process your non-face-to-face applications and do business with Equitable Life.
Login to EquiNet® and click on the EZcomplete icon on the menu bar
® denotes a trademark of The Equitable Life Insurance Company of Canada.
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The Equitable Gives Back Contest – Start spreading the word!
Equitable Life of Canada is celebrating our 100th Anniversary in 2020, and we’re busy planning a year of events and activities so we can celebrate this significant milestone with our employees, clients, wholesalers and advisors across Canada.
A big part of who we are as a company is our commitment to help strengthen the communities where we operate by supporting a variety of charitable initiatives that help to improve the quality of life for the people living there. We are proud to launch the Equitable Gives Back Contest. Our goal is to give $10,000 to five registered charities operating in Canada.
All it takes to enter is an original essay (not less than 100 words, not more than 500) describing the way in which a charitable organization could use $10,000 to help further their charitable purpose and improve life for Canadians.
Reach out to your clients, tell them about the contest, and encourage them to visit www.equitable100.ca to see if they are eligible! All entries must be submitted by March 31, 2020.
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EZcomplete Online Application for non face-to-face meetings
Practice self-distancing by conducting non face-to-face sales meetings and completing your applications online.Using our EZcomplete Online Application allows you to keep your distance while keeping your business moving forward.
You can complete applications and obtain the necessary signatures remotely.
Log in to EquiNet® and click on the EZcomplete Online Application link in the selection panel at the top of the page.
Quick Reference Guide for Life Insurance and Critical Illness
The following resources are available on the EZComplete Online Application page on EquiNet.
Non face-to-face meetings – ID Verification Options
Remote Signing Process
EZcomplete tutorial (video)
EZcomplete FAQ - Special COVID-19 Issue
Read other important COVID-19 related newsQuestions?
Contact your Equitable Life Regional Sales Manager, or the Advisor Services Team (for life and critical illness insurance) at:
Phone: 1.800.668.4095
Email: western-service@equitable.ca mailto:eastern-service@equitable.ca
(BC, AB, SK, MB) (ON, QC, NB, NS, PE, NF) -
Equitable Life creates guide to accessing virtual healthcare at no cost
With many health clinics closed and the healthcare system under strain, people are looking to access a doctor and other health providers virtually.
To make it easier for plan members, we’ve created the Guide to Accessing Virtual Health Care Services on the plan member section of EquitableHealth.ca. This online resource provides information about and links to a range of virtual health services they need to take care of their health and the health of their family during these challenging times.
The Guide also indicates which services can be accessed for free. In some provinces, online doctor visits are now covered by the public health plan, so there’s no cost to the patient to access them as long as they provide their valid provincial health card. In other provinces, the nominal fee can be claimed on a Health Care Spending Account.
We will continue to update the Guide as more virtual healthcare providers and services become available.