The Holiday season brings thoughts of gratitude, and there is no better time to express our thanks and sincere appreciation for your dedication and commitment to Equitable.   Thank you for your support this past year and for trusting Equitable with your Individual Insurance and Savings & Retirement business. Happy Holidays!   Client Care Centre Holiday Hours Friday December 6, 2024 - CLOSED Tuesday December 24, 2024 - 8:30 a.m. – 11:00 a.m. ET Wednesday December 25, 2024 – CLOSED Thursday December 26, 2024 – CLOSED December 27, 30 and 31, 2024 - 8:30 a.m. – 7:30 p.m. ET Wednesday January 1, 2025 - CLOSED Savings & Retirement To settle on December 24, 2024, the transaction must be received that day by 11:00 a.m. ET To settle on December 31, 2024 the transaction must be received that day by 11:00 a.m. ET Individual Insurance Underwriting ● Underwriting must receive all evidence and outstanding Underwriting requirements by December 9th at the latest. Underwriting will then be able to decision these cases by December 16th. This will give the New Business team December 13th – December 31st to issue and settle policies.   New Business ● New Business will continue to process all issue and settle requirements every business day until the last working day of the year – December 31st. New Business needs to receive ALL final settle documents in Good Order within our posted service standards. We are currently operating at a 3 business day turn around time. Field Payroll ● Second Last Pay Period for 2024 – December 11, 2024 to December 17, 2024 (Transmission/Statement date December 18, 2024) ● Last Pay Period of 2024 – December 18, 2024 to December 31, 2024 (Transmission/Statement date January 2, 2025) ● First Pay of 2025 – January 1, 2025 to January 7, 2025 (Transmission/Statement date on January 8, 2025)   Daily Pay will run on business days. Please note that all requirements must be received in Head Office by the above dates to guarantee settlement for year end.